QAD Cloud Overview | Cloud Services for Adaptive Manufacturing Enterprises

Adaptive enterprises know that they need to host critical systems in the cloud to:

Ensure agility for your team to take advantage of the latest advancements
Enable scalability to have technology drive business growth
Maintain security in a data-driven world that bad actors seek to exploit
Support sustainability and carbon footprint reduction

Cybersecurity - As reliance on data and software grows so do the prevalence of malware, ransomware and spyware
Disaster Recovery - The unpredictability of natural disasters, geopolitical instability, and industrial accidents put systems at constant risk
Skilled Workforce - Hybrid and remote work options make it challenging to retain highly technical roles
Aging Hardware - Demands of the business never slow down, but it’s too costly to frequently upgrade servers

Capabilities

Secure

Encryption in motion, encryption at rest, 24x7x365 incident response, GDPR, vulnerability scanning, third-party penetration testing, and governance, risk and compliance

Certified

ISO 27001, ISO/IEC 20000-1, SSAE18, CSA Star Level 2 and Privacy Shield security, and several more

High Availability

99.5% and above uptime SLA with delivered averages over 99.9%

Support

Year-round and around-the-clock (24 x 365) global support in every time zone with Disaster Recovery

Many enterprises have moved critical systems to the cloud, and more will continue to in the near future. The cloud helps companies adapt more quickly to their changing business environment. It speeds up the return on investment of mergers and acquisitions, restructuring and adding locations. Moving to the cloud also frees up IT staff time for strategic projects.

What kind of cloud services should you look for? Global enterprises require around-the-clock, around-the-world and multi-language support from cloud providers. Clouds used for important applications like ERP and supply chain solutions also must satisfy management expectations for security, availability, scalability, business continuity and certifications. Companies that choose to move to the cloud want to do so quickly and successfully to minimize business interruption and more quickly realize the benefits.

QAD Cloud offers a single point of contact and control for implementation, migration and maintenance services. It includes global support around the clock and complete management of applications, platform and infrastructure. QAD delivers fast and reliable implementations with Effective On Boarding. Customers who have trusted QAD software for years are also eligible for rapid upgrades to the Cloud through the ELEVATE program.

Expect scalable and flexible configurations to support expansion and peaks. Administrative training is easy to learn and use. The result is a dependable, secure, compliant cloud solution for ERP, supply chain and related solutions. QAD Cloud includes enterprise-class SLAs with full customer visibility. In addition to the capabilities listed above, QAD Cloud services include:

Business Continuity: QAD Cloud configures and tests a fully replicated disaster recovery environment minimizing the risk of business disruption due to system outage
Systems Management: Includes proactive performance optimization, change management for upgrades and patches, ongoing monitoring and tuning and other database administration tasks, SDLC, data retention/destruction, logging, analysis, real-time alerts, event correlation and root cause analysis
Engagement Management: The QAD Cloud service delivery team includes a dedicated engagement manager for each customer to ensure adherence to SLAs and processes, address customer concerns, facilitate communications and resolutions. Engagement managers also work with customers on future plans and overall cloud strategy.
Network Management: Monitoring of network components. Network design is matched to customer-specific requirements.

“Because we have access to the QAD Cloud, it changed everything. It was literally a game changer”

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“Moving to the cloud has been very successful for Comvita. It’s giving us the scalability to grow and expand our business without having to deploy resources on expanding an on-premise solution. Those resources are better used executing our strategic growth”

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“If we used on-premise ERP we would need to double, triple, even quadruple our ERP team to support our 24/7 operations, plus invest in hardware. Thanks to QAD Cloud ERP, we don’t even have to think about that.”

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QAD enabled this packaging manufacturer to implement ERP in the Cloud through the middle of COVID-19 travel restrictions.

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Further Information

Learn More

QAD Cloud

Key Challenges

Capabilities

QAD Cloud

The QAD Cloud was this automotive manufacturer’s business lifeline when a tornado tore through one of their facilities

The QAD Cloud was a natural decision for this natural health company

Scaling to meet stricter vehicle emissions standards in the QAD Cloud

10 weeks, fully remote, fully operational

Further Information

Information Security Best Practices

Three Key Areas of Cloud Security

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